Privacy Policy

This Privacy Policy explains how SHAAPA collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Collecting Personal Information
When you visit our website, we collect certain details about your device, your interactions with the website, and information needed to process your purchases. Additional details may be collected if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any data that can uniquely identify an individual. Below is a breakdown of the types of Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: browser version, IP address, time zone, cookie data, pages or products viewed, search queries, and interactions with the website.

• Purpose of collection: to ensure the website loads correctly for you and to analyze website usage for optimization.

• Source of collection: collected automatically through cookies, log files, web beacons, tags, or pixels.

• Disclosure for business purposes: shared with our service provider Shopify.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

• Purpose of collection: to fulfill our contract by providing products or services, processing payments, arranging shipping, sending invoices or order confirmations, communicating with you, screening orders for fraud, and providing promotional information per your preferences.

• Source of collection: collected directly from you.

• Disclosure for business purposes: shared with Shopify.

Customer Support Information

• Purpose of collection: to provide customer support.

• Source of collection: collected directly from you.

Sharing Personal Information
We share your Personal Information with service providers to help provide our services and fulfill our contracts with you. Examples include:

• Shopify, which powers our online store. You can read more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy.

• We may share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. Examples include:

• Google Analytics, which helps us understand how customers use our website. Read more about Google’s privacy policy here: https://policies.google.com/privacy?hl=en. Opt-out here: https://tools.google.com/dlpage/gaoptout.

• We share data regarding your website usage, purchases, and ad interactions with our advertising partners, sometimes using cookies.

You can opt out of targeted advertising via:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

Using Personal Information
We use your Personal Information to provide our services, including selling products, processing payments, shipping orders, and updating you on offers. We may also make promotional calls and send SMS messages through a third-party service.

Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Information under these lawful bases:

• Your consent

• Contract performance

• Compliance with legal obligations

• Protection of vital interests

• Tasks in the public interest

• Legitimate interests that do not override your rights

Retention
When you place an order, we retain your Personal Information unless you request its deletion. See the ‘Your Rights’ section for more details.

Automatic Decision-Making
If you reside in the EEA, you can object to automated decision-making that significantly affects you.

• Shopify uses limited automated decision-making to prevent fraud. Examples include:

  • Temporary denylist of IP addresses with repeated failed transactions

  • Temporary denylist of credit cards associated with denylisted IP addresses

Selling Personal Information (CCPA)
Our website sells Personal Information as defined by the California Consumer Privacy Act (CCPA). If applicable, we will provide information on:

• Categories of information sold

• How to opt out

• Whether we sell data of minors under 16

• Financial incentives for opting out

Your Rights (GDPR & CCPA)
EEA residents have the right to access, correct, update, or erase their Personal Information. Contact us to exercise these rights. Your data may be processed outside of Europe (e.g., in Canada or the U.S.). See Shopify’s GDPR compliance details here: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

California residents can request access to their data, request portability, and request corrections or deletions. Contact us to exercise these rights. You may designate an authorized agent to submit requests on your behalf.

Cookies
A cookie is a small file downloaded to your device when you visit our website. Cookies enhance your experience by remembering actions and preferences.

We use the following cookies to optimize your experience:

• Functional cookies

• Performance cookies

• Advertising cookies

• Social media/content cookies

Cookies can be controlled via browser settings. Learn more at www.allaboutcookies.org. Blocking cookies may affect your browsing experience.

Do Not Track
We do not alter our data collection and usage practices in response to "Do Not Track" signals due to the lack of an industry-standard response.

Changes
We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or operational updates.

Contact
For more information about our privacy practices or to make a complaint, please contact us at support@shaapa.in

Last Updated: March 14, 2025